If a class fills up, Kiln Fire can manage your waitlist.
When a class is at max registrations, the Public Class Page on your website will display “Class is Full” with a button for people to click on Join Waitlist. They will enter their contact information and then Join Class Waitlist. They will also have the option to View Similar Classes where they could find the same class template that might be meeting at a different time.
Adding to Waitlist
You also have the ability to add people to the waitlist. If you click on Classes > Manage Classes > Name of the full class, you can scroll down and click on Add to Waitlist. This allows you to manually enter contact information for someone interested in a particular class.
Adding to Class off Waitlist
If a spot opens in the class, there are two ways to add a person:
1. Send an invite to the first person on the waitlist.
NAVIGATE TO: Classes > Manage Classes > Name of the open class.
Scroll down to the Waitlist, click on the box next to the name of the first person on the waitlist then click on Invite Selected Waitlist Users. An email is sent and the person can register for the class. You can then see their status is “Invited”.
The email message sent can be customized at Studio > App Messages > Class Waitlist Invite Message (Single).
2. Send an invite to everyone (or a group of them) waiting on the waitlist.
Follow the same steps as above but rather than selecting one individual name, click the box next to Name field to select all.