How to use point of sale

After setting up point of sale, you can now build an order. This will be done within Kiln Fire and not on the Stripe payment terminal's screen. The Stripe terminal is where the physical credit card is collected.

Build An Order

When logged in to Kiln Fire, click on Point of Sale. In the left hand column you will see all of the items your studio has for sale including gift cards. To add an item to the order tap on it once. If you want more than one, tap on the item again. If you want to remove an item, go into the right hand column and tap the item once.

When the order is complete, click on the Charge button below. The terminal's screen will update asking the customer to pay the order total amount. The customer can then swipe, insert, or tap their credit card on the Stripe Point of Sale terminal. When the payment has been completed, both the terminal and Kiln Fire will show a success screen. Kiln Fire will then ask you if you want to print a receipt (using the Kiln Fire print terminal), email a receipt (enter the email address), or no receipt. 

Collecting a Custom Amount

If you do not want to build an order from the Supplies area, you could choose to type in an arbitrary payment amount. To do this click on Point of Sale > Custom Amount in the sidebar. Enter the amount you want to charge the customer and click on the Charge button. The customer will then tap, swipe, or insert their card to pay using the Stripe Point of Sale terminal.

Purchasing a Gift Card

Purchasing gift cards is automatically a part of the Point of Sale feature. If someone wants to purchase a gift card, click on Gift Card. Add the amount and all the information your studio requires and click Add to Order. The customer then pays for the gift card using the Stripe Point of Sale Terminal. These are still digital gift cards that can be used by typing in the gift card code.

Using a Gift Card

Customers may have a gift card that they want to use to pay. First, create the order. Then click on Use Gift Card in the bottom of the right sidebar. Enter the Gift Card Code and click Apply to Order. You should see the negative amount represented just above the Charge button in the right hand sidebar.

Add Discount

You may want to give members or students or class attendees a discount on purchasing items in the studio. To do this, create the order. Click on Add Discount. Choose if it is a Percentage Discount or a Fixed Amount Discount. Enter the discount and click on Apply Discount to Order. You should see the negative amount represented just above the Charge button in the right hand sidebar.

Remember the user creating the order would need to have the user permission Can Discount Point of Sale in order to discount an order like this.